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M
Mark

I like showing the gasses off, but have to store 4, or swap them out to see them. It absolutely works best in the dark, and XE is such a lovely hue of green, but has to be activated by touch. I'm sure glad I clicked that bait!

Thanks so much for the kind words — really glad you're enjoying it!

z
ziad adada

Some of the tubes are thicker than the howls

Hi Ziad,

Thank you for the honest feedback — and sorry the tube fit isn't what you expected.

Each tube is hand-blown, so slight variation in the glass wall thickness is normal. But if some tubes sit noticeably looser or tighter in the base than others, that's more than should be — it can affect both the fit and how evenly they light up.

Could you send us a photo showing the tubes seated in the base? That'll help us see exactly what you're seeing, and if it's a real fitment issue we'll replace the affected tubes at no cost.

Thanks for flagging it — this is genuinely useful for us to know.

Best regards,
HaloPlasma